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Virtual Assistance

Overwhelmed with work and need assistance in managing your routine administrative tasks? As your business grows, your workload also increases and you may not be able to work on daily office tasks. A virtual assistant at our company can help you focus on your business operations by doing your routine tasks in a professional manner. Our virtual assistant would work along with you so that you can save time, free-up resources, cut operational costs and manage your business effectively.

We have a team of trained virtual assistants, who are trained to customise business solutions to match your requirements. Combating the rising costs of employment (administrative staff), companies find it economical to hire our virtual assistants. Several companies across the globe have hired our virtual assistants and are satisfied with the way our assistants manage their routine tasks.

Below are few basic functions that we can assist you.

Data Entry
Event Planning
Appointment Scheduling
Answering calls and emails
Creation of reports
Managing Voicemail
Sales and Account Management
Customer Service

The Process

1. We would discuss your requirements in detail: Firstly, we learn more about your requirements, ensuring that we have completely understood.
2. As per your requirement, we would propose the right virtual assistant for you
3. SLA and workflow formed: Once we identify the right assistant for you, we design the workflow and reporting processes. A service level agreement (SLA) is created.
4. Commencement of work: Our virtual assistant starts working for you as per your time zone and requirements, once you sign the SLA.
5. We constantly monitor the performance of the virtual assistant that you have hired in order to ensure that your tasks are performed as per your requirements.
6. We follow-up with you with regards to your feedback on the performance of the virtual assistant that you hire and address grievances, if any.

Outsourcing Process

1. Cost Savings – The real cost of an employee is two to two and a half times their salary. By hiring our VA, you will be relieved from: payroll tax, workers’ compensation, superannuation, sick & holiday leaves, training, equipment & office space and cost of hiring someone to administer these employees.

2. Commitment – The VA works for you and is committed to you and your business.

3. Productivity – As the VA works offshore, hence precious time is not wasted on mandatory breaks, and personal issues.

4. Flexibility – You pay only for the time on task – the VA works only when you require us to work.

5. Technology – The VA is well versed in current trends in technology and can assist you to operate your business more efficiently with the tools and resources available.

6. Sounding Board – The VA, as your professional partner can be your sounding board for all your ideas, events, products or services.

7. Access – The VA can work after hours and on weekends offering services out of hours.

8. No risk of unfair dismissal, harassment and discrimination suits.

Get a Quote

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